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COMPLETION QUESTIONS
Deed,Performance,or Effort
Simultaneity
Intangible
Variability
Co-producer
Perishability
Rental/Access
Services
Supplementary
Business to business service organizations
Consumer service organizations
Services Marketing Triangle
Interactive marketing
-The _______________ is based on three key components: organizations,employees,and customers.
Allocative Efficiency
A state of resource allocation where goods and services are distributed according to consumer preferences, maximizing overall societal welfare.
Productive Efficiency
A situation where a firm or economy produces output at the lowest possible cost, using all its resources efficiently.
Pure Competition
A market structure characterized by a large number of small firms, a homogenous product, and very easy entry and exit from the market.
Spillovers
Effects of an economic activity that impact third parties who are not directly involved in the activity, potentially leading to externalities.
Q1: In rare cases the cost of purchasing
Q4: A service encounter occurs when a customer
Q6: In managing accounts receivable the term 'factoring'
Q11: _ research methods allow the researcher to
Q19: _ is any contact with a service
Q22: Leverage measures:<br>A) whether the firm can pay
Q24: Under IAS 1/AASB 101 the statement of
Q25: A service is defined as a performance.
Q36: Unlike brick-and-mortar service providers,the planning and producing
Q53: If no adjustment is made for doubtful