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You teach at a local university that does not offer a services marketing course.After attending a services marketing conference and reviewing Fisk,Grove,and John's Services Marketing 4e,you decided to request that the course be taught.After hearing your request,your department chair asked,"Why is it important to study services marketing?" Prepare a convincing response to the question.
Noticing
The act of observing or paying attention to something, often the initial step in cognitive processing or perception.
Good Moods
Positive emotional states characterized by feelings of happiness, contentment, or optimism.
Behavioral Models
Theoretical frameworks that explain and predict behaviors by analyzing the interaction between individuals and their environment.
Benefits
The advantages or positive outcomes gained from a particular situation, action, or policy.
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