A Bank Invests $250 Million to Add the Ability to Provide

question 39

Multiple Choice

A bank invests $250 million to add the ability to provide online bill paying for its customers. Usage of the new service is at about 50% of expected usage. This is an example of

• A) technological risk.
• B) operational risk.
• C) market risk.
• D) credit risk.
• E) derivative risk.

Understand the criteria and significance of evaluating personality judgments.

Recognize the impact of others' judgments on one's opportunities and behavior.

Identify and describe expectancy effects and self-fulfilling prophecies.

Comprehend the role of convergent validation in personality judgment.