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Nationally chartered banks receive chartering and merger approval from the
Customer-Driven
A business strategy that focuses on creating products and services based on the desires, needs, and feedback of customers, rather than on the company's preference.
Analyzing Customer Behavior
The process of examining and understanding how customers interact with products or services to improve business strategies and consumer experiences.
Business Intelligence
A broad category of applications, technologies, and processes for gathering, storing, accessing, and analyzing data to help business users make more informed decisions.
CRM Systems
Software applications designed to help organizations manage their customer data, support sales management, and facilitate customer interaction, enhancing customer satisfaction and retention.
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