Examlex
A salesperson should be prepared to respond to a prospect's objection at any time during the presentation.
Energizing Emotions
Emotions that motivate or drive an individual towards action, often associated with positive feelings like enthusiasm or excitement.
Extraversion
A personality trait characterized by outgoingness, sociability, and a high level of activity; individuals high in extraversion tend to seek stimulation and the company of others.
Neuroticism
A personality trait characterized by sadness, moodiness, and emotional instability, often resulting in a higher propensity for experiencing negative emotions such as anxiety, anger, or depression.
Cognitive Control
The mental ability to regulate and manage thoughts, behaviors, and emotions in order to achieve goals or respond to environmental demands.
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Q20: When a prospect receives a personal phone
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