Ahmed Is the Accountant in a Pharmaceutical Distribution Company

question 13

Multiple Choice

Ahmed is the accountant in a pharmaceutical distribution company. Ahmed is completing the separation forms for an employee who has left the company. Which turnover cost is Ahmed part of?

• A) Separation
• B) Vacancy
• C) Replacement
• D) Training
• E) Overhead

---

Definitions:

Deceased Person

An individual who has passed away.

Command Mood

A grammatical mood used to express commands, requests, or instructions directly to the listener.

Adjustment Message

Communication intended to resolve a complaint or rectify an error in a transaction or service, often aiming to maintain customer satisfaction.

Negative Words

Terms or phrases expressing refusal, denial, or a pessimistic viewpoint, often used cautiously in communication to avoid offense.