Tim Feels Mistreated by His Manager

question 37

Multiple Choice

Tim feels mistreated by his manager. He made an error in completing a customer profile and his manager angrily criticized his work in from of his fellow workers. Tim is concerned with which of the following components of organizational justice?

• A) Allocation justice
• B) Distributive justice
• C) Interactional justice
• D) Procedural justice
• E) Pay equity justice

Recognize the limitations and challenges in applying formal tests to the acceptability of comparative reasoning.

Identify the critical thinking requirements for evaluating comparisons and metaphors in arguments.

Describe criteria such as "Comprehensiveness" and "Productivity" for evaluating comparative reasoning.

Analyze the role of comparative reasoning in ethical discussions and decision-making.

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Definitions:

Social Space

A zone that is 4 to 12 feet from a person and is the area normally used for sales presentations.

Selling Situation

A context or environment in which a sales transaction takes place, affecting the strategies and approaches used by salespeople.

Without Uttering

The act of conveying a message or expressing oneself without the use of spoken words.

Adaptive Selling

Salespersons’ ability to adjust and modify their behaviors to better align with their customers’ needs.