In the Second Step of the Termination Interview, the Manager

question 44

Multiple Choice

In the second step of the termination interview, the manager should

• A) move slowly but positively through the interview.
• B) get to the point by informing the person of the decision.
• C) get to the point, but reassure the employee this was not the manager's decision.
• D) smile and be friendly, but also be direct.
• E) begin with small talk.

---

Definitions:

Process Output

The final product, result, or service generated by completing a specific process.

R-chart

A type of control chart used to monitor the range within a sample to evaluate the variability of a process.

Control Chart

A graph used in process control to study how a process changes over time, displaying data in time order to detect any signs of significant variation.

Control Limits

Statistical boundaries in processes control that identify the extent of allowable variation before corrective actions are taken.