Hana Is the Manager of a Busy Branch of a Credit

question 54

Multiple Choice

Hana is the manager of a busy branch of a credit union. Her role in the career development of her staff is related most closely to which of the following?

• A) Ensuring all work is performed according to established policies and procedures
• B) Ensuring that employees she likes get good performance reviews
• C) Monitoring who is willing to work unpaid overtime to get ahead
• D) Establishing unrealistic expectations so she can see which employees can withstand the pressure
• E) Providing timely and objective performance feedback

Analyze theories related to deviance, including labeling theory, differential association, and strain theory.

Describe the role of social norms and social bonds in deterring deviance.

Explore alternative justice systems and criminology theories focused on restoration and peacemaking.

Understand techniques of neutralization and the concept of innovation in response to social strain.

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Definitions:

Visual Receptors

Cells located in the retina of the eye that are responsible for converting light into neural signals which enable vision.

Gate Theory Of Pain

A theory suggesting that the spinal cord contains a neurological "gate" that either blocks pain signals or allows them to continue on to the brain, influenced by physical, emotional, and cognitive factors.

Pain Messages

Signals transmitted through the nervous system that indicate injury, strain, or potential damage to the body.

Gestalt Psychology

A theory of mind and brain, proposing that the operational principle of the brain is holistic, parallel, and analog, with self-organizing tendencies.