A Hiring Manager Asked a Candidate How She Would Handle

question 51

True/False

A hiring manager asked a candidate how she would handle an irate customer. This is an example of a behavioural interview question.

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Definitions:

Harm

Damage or injury inflicted on someone or something, often resulting in loss or detriment.

Res Ipsa Loquitur

A legal doctrine stating that negligence of the defendant can be inferred from the nature of the accident, without direct evidence.

Court

A governmental institution authorized to resolve legal disputes and administer justice.

Negligence

A failure to behave with the level of care that someone of ordinary prudence would have exercised under the same circumstances.