By Comparing the Knowledge, Skills, and Abilities That Employees Bring

question 28

Multiple Choice

By comparing the knowledge, skills, and abilities that employees bring to the job with those that are identified through job analysis, managers can determine the gap that exists. This is particularly useful for

• A) establishing recruitment criteria.
• B) determining a job's pay range.
• C) training and development.
• D) designing the job.
• E) union negotiations.

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Definitions:

Cross-Cultural Competencies

Skills and understanding necessary to interact effectively with people from different cultural backgrounds.

Communicating

The process of exchanging information, ideas, feelings, and messages with others through speech, writing, signals, or behaviors.

Business Environments

The combination of internal and external factors that influence a company's operating situation, including economic, legal, technological, and cultural conditions.

Anglo Culture Cluster

A grouping of countries that share similar cultural characteristics, traditionally including English-speaking countries such as the United Kingdom, United States, Canada, Australia, and New Zealand.