Technology Has Had Little Effect on Employee Productivity in the Hospitality

question 14

Multiple Choice

Technology has had little effect on employee productivity in the hospitality industry primarily because

• A) the industry is labor-intensive.
• B) the industry is not labor-intensive.
• C) technology implementation costs are very low.
• D) technology implementation costs are very high.

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Definitions:

Marketing Manager

A professional responsible for overseeing the promotion and advertising of products or services, aiming to enhance sales and market presence.

Decision-Making Process

A series of steps taken by individuals or organizations to choose among alternatives and solve problems.

Countertrade

The practice of using barter rather than money for making global sales.

Media Advertising

The use of various media channels, such as TV, radio, and digital platforms, to promote products, services, or brands to a wide audience.