For a Training Program to Be "Cost-Effective," It Must

question 15

Multiple Choice

For a training program to be "cost-effective," it must

• A) be offered only on an as-needed basis.
• B) lead to employee promotion opportunities.
• C) be taught by trainers already on the organization's staff.
• D) provide time and money benefits that outweigh its costs.

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Definitions:

Instrumental Learning

A learning process that uses rewards and punishments to promote or discourage a behavior, also known as operant conditioning.

Observational Learning

A learning process where an individual acquires new behaviors by watching and imitating others.

Habituation

the process by which an organism decreases or ceases its response to a stimulus after repeated or prolonged exposure.

Classical Conditioning

The teaching technique where, through the continuous association of two stimuli, a reaction that is initially caused by the second stimuli is later caused by the first stimuli on its own.