Staff Input, Exit Interviews, and Inspection Score Results Are Three

question 22

Multiple Choice

Staff input, exit interviews, and inspection score results are three tools managers can use to help

• A) create job descriptions.
• B) determine training needs.
• C) assess productivity standards.
• D) estimate training program costs.

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Definitions:

Sensitization

The process in which a repeated exposure to a stimulus results in an increased response to that stimulus over time.

Habituation

The process of becoming accustomed to a stimulus after repeated exposure, leading to a decrease in responsiveness.

Habituation

The act of an organism diminishing or ending its responses to a repeated stimulus through time.

Reward

A stimulus or event that follows a behavior and increases the likelihood of that behavior occurring again.