Within the Workplace, There Are Small Things That Go Unnoticed

question 51

Multiple Choice

Within the workplace, there are small things that go unnoticed by one person that seem aggressive to another. These have been referred to as _____.

• A) micro-aggressions
• B) micro-attacks
• C) micro-demands
• D) micro-bursts

---

Definitions:

CSR Program

Corporate Social Responsibility program, initiatives by a company to assess and take responsibility for its effects on environmental and social wellbeing.

Order Cycle

The total amount of time that elapses from the time a customer places an order until the time the product is delivered to the customer.

Customer Inquiries

Refers to questions or requests for information made by customers regarding a company's products or services.

Customer Service

The help and counsel furnished by an organization to individuals who acquire or engage with its offerings.