Managers of Corporations Need to Act in an Ethical Manner

question 12

Multiple Choice

Managers of corporations need to act in an ethical manner

• A)because ethics violations will be punished by the law.
• B)because a business must be trusted by investors,customers and the public if it is to succeed.
• C)because business managers must answer to a higher authority.
• D)because ethical behavior is its own justification.

Grasp the concept of customer value propositions and their categories.

Understand the role of balanced scorecard performance measures in organizational improvement.

Recognize the classifications of quality costs within a quality cost report.

Grasp the importance of aligning improvement efforts with performance measures on the balanced scorecard.

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Definitions:

Treasury Stock

Shares that were once part of the outstanding shares and were bought back by the company.

Preferred Stock

A class of ownership in a corporation with a priority claim on assets and earnings before common stock.

Common Stock

A form of corporate equity ownership, a type of security representing an ownership stake in a corporation.

Market Price

The immediate rate at which assets or services are traded in the open market.