The Manager of a Branch Bank Wants to Build a Simulation

question 27

Multiple Choice

The manager of a branch bank wants to build a simulation model of the lobby operation to reduce the waiting time of her customers. The number of tellers is an example of:

• A) a decision variable.
• B) an uncontrollable variable.
• C) a time-compressed variable.
• D) a dependent variable.

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Definitions:

Strategic Organizational Behavior

The study and application of knowledge about how people, individuals, and groups act within organizations to improve effectiveness and achieve goals.

Competitive Edge

The advantage that sets an organization or individual apart from its competitors, enhancing its market position.

Relate

To establish a connection or find similarities between things, or to empathize and understand someone's experiences or emotions.

Value Chain

A set of activities that a company performs to create value for its customers, from product design to post-sale service.