Improving Quality Seems to Be a Strategic Weapon in Gaining

question 102

Multiple Choice

Improving quality seems to be a strategic weapon in gaining market share.However,improving quality entails allocation of resources and effort.Which one of the following costs increases to improve quality?

• A) prevention costs
• B) appraisal costs
• C) internal failure costs
• D) external failure costs

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Definitions:

Cross-Cultural Communication

The process of recognizing and bridging differences in communication styles, norms, and expectations among people from various cultures, to ensure effective and respectful exchange of information.

Two-Word Verbs

Two-word verbs, also known as phrasal verbs, combine a verb and another element (usually a preposition or adverb) to create a meaning different from the original verb alone.

Passive Voice

A grammatical construction that emphasizes the action being performed upon the subject, rather than the subject performing the action.

Slang

Informal language more common in spoken communication, characterized by unique words and phrases specific to particular groups or contexts.