Quality Function Deployment (QFD)is a Key to Improving Quality Through

question 24

Multiple Choice

Quality function deployment (QFD) is a key to improving quality through TQM because

• A) it is a method to optimally locate inspection stations in a manufacturing plant.
• B) it strategically positions the quality function in an organization chart.
• C) it advocates functional silos for greater efficiency.
• D) it is a means of translating customer requirements into the appropriate technical requirements of a product or service.

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Definitions:

Relationship Negotiation Strategy

Techniques and methods used to resolve differences and reach agreements within interpersonal relationships.

Negotiating within Relationships

The practice of negotiation that takes into account the long-term relationship between the parties involved.

Parameters

The boundaries, rules, or limits that define the scope of a particular process or activity.

Laboratory Controlled Research

Laboratory controlled research refers to studies conducted in a strictly controlled environment, often within a lab, to isolate variables and determine causality.