Customers Are Serviced at a Rate of Five Customers Per

question 45

Multiple Choice

Customers are serviced at a rate of five customers per hour according to an exponential distribution.What is the probability that customer service will require fewer than 20 minutes?

• A) Less than or equal to 0.75
• B) Greater than 0.75 but less than or equal to 0.80
• C) Greater than 0.80 but less than or equal to 0.85
• D) Greater than 0.85

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Definitions:

Personality

A combination of emotional, attitudinal, and behavioral response patterns of an individual that are characteristic over time and across situations.

Gratification

The state of being pleased or fulfilled.

Desires

Intense desires or aspirations for something to occur or exist.

Continuing Desire

An ongoing or persistent yearning or craving for something, often with emotional significance.