Lean Is Just Another Cost-Cutting Program of the Kind We

question 15

True/False

Lean is just another cost-cutting program of the kind we often see in business organizations.

Understand the use of passive-voice verbs to soften the impact of bad news.

Learn the elements to include in the closure of bad-news messages to maintain a positive tone.

Develop empathy and the ability to convey it in business communications.

Recognize the potential legal implications of future-oriented statements in bad-news communications.

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Definitions:

Lender

A financial institution or individual that provides funds to a borrower under the condition that the funds will be repaid with interest.

Supply

The aggregate sum of a good or service ready for sale at a specific price level.

Loanable Funds

The money available for borrowing in the financial markets, determined by saving behaviors and institutional lenders' policies.

Interest Rate

The cost of borrowing money or the return on deposited funds, expressed as a percentage of the principal.