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How has Southwest Airlines combined cost-cutting measures with differentiation
Global Corporate Responsibility
The practice where businesses consider the social, environmental, and economic impacts of their operations globally and commit to act in an ethical and sustainable manner.
Archie B. Carroll
A prominent academic known for his work on corporate social responsibility and the pyramid of CSR, emphasizing the responsibilities businesses have towards society.
Invisible Hand
A term coined by Adam Smith to describe the unseen forces that move the free market economy through the self-regulating nature of the marketplace.
Whistle-Blower
An individual who exposes illegal or unethical activities within a public or private organization.
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