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Mike visits an electronics store having seen an advertisement of a computer at a very attractive price.The salesperson shows him the computer willingly and describes the attributes.With a whisper,the salesperson says "I'm not supposed to point this out,because the manager would kill me,but even though this computer is cheaper,its a real dog.No quality.This computer over here,while it costs more,is much more value for money." Mike is impressed at the forthrightness and the fact that the employee is taking a risk to help him make a good choice He buys the computer.The following week he notices advertisements for the model of computer he has just purchased,at prices between 20 percent and 30 percent below the price he paid.
-The store,by virtue of the actions of its employee,is in violation of the federal Competition Act.
Unconscious Attributions
The process of assigning causes to behaviors without conscious awareness, often based on implicit biases or heuristics.
Conscious Attributions
The process of deliberately reasoning about the causes of one's own or others' behavior and outcomes.
Situations
are sets of circumstances or contexts in which events occur, potentially influencing the behavior and outcomes of individuals involved.
Impression Management
The process through which individuals attempt to control the perceptions others have of them.
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