Bob Applied to the Municipality of Smallville for a Permit

question 48

True/False

Bob applied to the municipality of Smallville for a permit to build an addition onto his home.He contacted the municipal offices by telephone to inquire about the fee for the permit.The building official was unavailable,but the municipal clerk told Bob she thought the current fee was $100 per 1,000 square feet.Bob's new addition was planned to be 3,500 square feet,so he attached a cheque in the amount of $350 to his application and delivered it to the building office.When the permit was approved and returned,a note was attached to it that read that all building permits now cost a flat fee of $250.No money accompanied the note.Bob contacted the municipal offices requesting a refund of his $100.He was told by the clerk that there was no municipal by-law authorizing the repayment of excess fees paid to the municipality so she had no authority to process his refund.Bob would probably be unable to obtain the money he paid in error.

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Definitions:

Autonomy

The degree of independence and self-direction that an individual or entity has to make decisions, often within a particular role or workplace.

Responsibility

The state or fact of being accountable or to blame for something, involving the acceptance of duty to complete tasks and make decisions.

Confidence

The belief in oneself and one's ability to succeed or accomplish a task.

Positive Outcomes

Refers to favorable or beneficial results or effects of decisions, actions, or conditions.