Examlex
A public utility corporation (PUC)was created under legislation that gave it the right to build and maintain power stations,and to raise money within the province to do so.If the PUC enters into a contract to supply power to a group of companies in another province,with the intent to use the money thus raised to build more power stations in the province,that contract is enforceable by the corporations if the PUC decides not to honour it.
Listening
The active process of receiving and understanding messages communicated by others, often emphasized as a key skill in effective communication and sales.
Empathy
The ability to understand and share the feelings of another, key in building meaningful relationships and effective communication.
Feedback
Information or criticism about a prior action or behavior from an individual, which is used as a basis for improvement.
Customer Needs
The requirements or desires that consumers have which drive them to purchase products or services to fulfill these needs.
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