In Some Countries, Customers Might Resent Having the Human Element

question 41

Multiple Choice

In some countries, customers might resent having the human element removed from the service encounter because of:

• A)cultural factors.
• B)national factors.
• C)technology factors.
• D)consumption factors.
• E)international factors.

Recognize the role of attachment theory in explaining social and emotional development.

Identify appropriate body parts for subcutaneous injections.

Recognize different types of vaccines and their corresponding diseases.

Understanding the measurements and techniques for administering injections.

---

Definitions:

Recycled Paper

Refers to paper materials that have been collected and processed to make new paper products, helping to reduce waste and conserve resources.

Digital Filing System

An electronic system for organizing, storing, and retrieving digital documents or files.

Documents

Written, printed, or electronic records that provide information or evidence of transactions, activities, or concepts.

Sustainable Business Practices

Practices adopted by companies aimed at creating positive impacts on the environment, society, and economy, ensuring long-term business success without harming ecological and socio-economic systems.