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The Need for Direct Customer Interface in Providing Services Means

question 54

Multiple Choice

The need for direct customer interface in providing services means that service providers must often have _____.


Definitions:

State Court

A court that is established by the laws of a state, having jurisdiction over matters under state law.

State Supreme Court

The highest court in a U.S. state, which has the final authority in interpreting state law and its constitution.

Jurisdiction

The official power or authority to make legal decisions and judgments, often defined by geographical area or specific types of cases.

Arbitration

A method of dispute resolution where a neutral third party (arbitrator) hears the evidence and makes a decision that is usually binding.

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