A Management Consultant Charges Rates That Are Prohibitive for Many

question 91

Multiple Choice

A management consultant charges rates that are prohibitive for many small businesses and associations.This is a problem with which service quality dimension?

• A)timeliness
• B)courtesy
• C)consistency
• D)convenience
• E)completeness

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Definitions:

Male Or Female

Categories that describe an individual's biological sex based on physiological and genetic characteristics.

Conventional Level

A stage in Kohlberg's theory of moral development characterized by an adherence to rules and conventions based on societal standards and laws.

Kohlberg's Theory

A theory of moral development proposing that individuals progress through a series of stages in their ability to make ethical decisions.

Moral Development

The process of gradually acquiring values, attitudes, and behaviors considered morally right in one's culture.