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On the first day of class,you new professor strides into the room.Her head is held high,her shoulders are back,and her jaw is set.You automatically perceive her to be confident.You've concluded this by her _____.
Social Object Theory
A concept suggesting that social relations and interactions are organized around objects, such as shared interests or digital content.
Word-of-mouth Communications
Informal conversations consumers have about products, services, or brands, which can significantly influence perceptions and buying behaviors due to their personal and trustworthy nature.
CRM
Customer Relationship Management, a strategy for managing an organization's relationships and interactions with customers and potential customers.
Social Capital
Refers to the networks, relationships, and connections among people that can be economically valuable.
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