​When Dealing with Negative Members,the Leader Should NOT

question 39

Multiple Choice

​When dealing with negative members,the leader should NOT

• A) ​ask the negative member to sit quietly.
• B) ​avoid eye contact with the negative member.
• C) ​confront the negative member during the group session.
• D) ​talk to the negative member outside of group about his negativity.

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Definitions:

Problem Solving

The process of identifying an issue, obstacle, or challenge, and finding an effective solution to overcome it.

Work Day

The period during which an employee is expected to carry out their job duties, typically defined by hours.

Direct Reports

Employees who report directly to a manager or supervisor in the organizational hierarchy.

Problems and Concerns

Issues, obstacles, or worries that need to be addressed or resolved within any given context or environment.