Examlex
Program evaluation allows organizations to make _____ rather than _____.
Customer Service
The support and guidance offered by a business to its customers who purchase or utilize its goods or services.
Negative Experiences
Events or interactions that produce adverse outcomes or feelings, impacting a person's well-being or perception negatively.
Positive Experiences
Encounters or interactions that leave individuals feeling satisfied, happy, or fulfilled.
Relationship Marketing
A strategy focusing on building and maintaining long-term relationships with customers, rather than single transactions, to enhance loyalty and repeat business.
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