Examlex
Which of the following has a zero dipole moment?
Friendly Relations
Positive interactions and connections between individuals or groups characterized by warmth, cooperation, and mutual respect.
Bad-news Messages
Communications tasked with delivering unfavorable information with sensitivity and consideration towards the recipient's perspective.
Denial Messages
Refers to communications that inform recipients about what cannot be done or why a request is rejected, often aiming to maintain a positive relationship.
Proper Tone
The use of language and style in communication that is appropriate for the audience and purpose, reflecting respect and professionalism.
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