______________________________ Are Sometimes Called the "Power Plants" or the "Powerhouse

question 10

Short Answer

______________________________ are sometimes called the "power plants" or the "powerhouse" of the cell

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Definitions:

Mystery Shoppers

Individuals employed covertly to evaluate customer service, product quality, and the overall environment of retail or service outlets.

Performance Appraisal

An evaluation of an employee's job performance against pre-established criteria.

Departmental Stores

Large retail establishments that offer a wide variety of goods and services divided into departments for efficient shopping and organization.

Forced Distribution

A performance management system where employees are ranked in groups and a certain percentage must fall into each group.