The Capability Maturity Model Integration-Development Process Improvement Approach Defines Six

question 78

True/False

The Capability Maturity Model Integration-Development process improvement approach defines six levels of software development maturity.

Demonstrate the ability to write effective openings and closings for negative messages.

Apply techniques for deemphasizing bad news within a message.

Understand the role of an apology and how to integrate it properly in negative messages.

Identify strategies for establishing common ground with the audience in negative messages.

---

Definitions:

Mental Processes

Internal, covert activities of the mind, such as thinking, reasoning, remembering, and imagining, that are critical to understanding psychological phenomena.

Self-Actualization

The realization or fulfillment of one's talents and potentialities, especially considered as a drive or need present in everyone, according to Maslow's hierarchy of needs.

Reinforcement

In psychology, a process by which a behavior is strengthened or increased in frequency by the consequence that follows it.

Humanistic Psychologists

Psychologists who emphasize individual potential, self-growth, and the concept of self-actualization.