Examlex
____ defines five levels of software development maturity and identifies the issues that are most critical to software quality and process improvement.
Communication Capabilities
The range of tools and techniques an organization or individual possesses for effective information exchange.
Service Requests
Formal or informal requests made by customers or users for maintenance, support, or delivery of a service.
Customization
The process of making or altering a product or service according to the individual preferences or specifications of the customer.
Digital Capabilities
The skills and technologies that enable individuals or organizations to leverage digital resources for achieving specific goals.
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