As More Businesses Move Their Key Processes Offshore, U

question 26

Short Answer

As more businesses move their key processes offshore, U.S. IT service providers are forced to in order to compete.

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Definitions:

ISO Certification

A seal of approval from a third party body that a company runs to one of the international standards developed and published by the International Organization for Standardization.

Regulatory Requirements

Legal obligations that organizations must comply with, which are typically set forth by government bodies or industry regulators.

Risk Management

involves identifying, assessing, and prioritizing risks followed by coordinated efforts to minimize, monitor, and control the impact of unforeseen events.

CRM

Customer Relationship Management, a strategy for managing an organization's relationships and interactions with current and future customers.