A(n) Works by Using the Internet to Relay Communications; It

question 70

Multiple Choice

A(n) works by using the Internet to relay communications; it maintains privacy through security procedures and tunneling protocols, which encrypt data at the sending end and decrypt it at the receiving end.

• A) firewall
• B) social network
• C) intrusion detection device
• D) virtual private network

Grasp the difference between direct and indirect approaches in claims and routine inquiries.

Identify best practices in acknowledging orders and responding to routine inquiries.

Comprehend the role of positive framing in claim messages and responses to inquiries for service improvement.

Master the art of strategically ordering multiple questions and responses in business communication for enhanced reader comprehension.

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Definitions:

Losing a Sense of Time

Experiencing a distortion in time perception, resulting in an inability to accurately judge the passage of time.

Undoing Hypothesis

The idea that positive emotions aid the mind and the body by recovering a sense of balance and flexibility following an episode experiencing negative emotion.

Broaden-And-Build Model

The broaden-and-build model is a psychological theory suggesting that positive emotions expand cognition and behavioral responses, thereby contributing to emotional well-being and personal growth.

Positive Emotion

Feelings that are generally enjoyable and result in a sense of satisfaction or happiness, such as joy, love, and gratitude.