What Role Should Senior Management Take in a TQM Program

question 47

Multiple Choice

What role should senior management take in a TQM program?

• A)Hands-off because it is the workers' program
• B)They need to guide the implementation of the program
• C)They need to facilitate the TQM training
• D)None of the above

---

Definitions:

Pleasure

A feeling of happiness, satisfaction, or enjoyment that can be derived from physical, emotional, or cognitive experiences.

Transcranial Magnetic Stimulation (TMS)

A method of stimulating brain cells, using a powerful magnetic field produced by a wire coil placed on a person’s head; it can be used by researchers to temporarily inactivate neural circuits.

Temporarily Inactivated

Refers to something that has been made inactive or non-functional for a short period of time.

Brain Area

Specific regions within the brain that are associated with particular functions, such as the frontal lobes with decision making or the hippocampus with memory.