Total Quality Management (TQM)programs and Self-Managed Teams (SMT)interventions

question 45

Multiple Choice

Total quality management (TQM) programs and self-managed teams (SMT) interventions:

• A)Are very similar to one another
• B)Have some significant differences in power structure and authority
• C)Both share the goal of quality
• D)Facilitate the same training of employees

Understand the conditions and job characteristics that may lead to stress.

Recognize the symptoms and physiological responses of the body to stress.

Learn about the theories related to stress and performance, including the Yerkes-Dodson law.

Identify coping strategies and adjustments to manage stress effectively.