Total Quality Management (TQM)programs and Self-Managed Teams (SMT)interventions

question 45

Multiple Choice

Total quality management (TQM) programs and self-managed teams (SMT) interventions:

• A)Are very similar to one another
• B)Have some significant differences in power structure and authority
• C)Both share the goal of quality
• D)Facilitate the same training of employees

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Definitions:

Variability

A measure of how much scores in a data set differ from each other and from the mean, indicating the spread or dispersion of the data points.

Sample Means

The arithmetic average of a set of values or measurements taken from a sample of a larger population.

Z-test

An analytical procedure in statistics that checks for differences between the means of two groups when the variances are established and there is a considerable number of samples.

Standard Error

A measure of the dispersion or variation of the sampling distribution of a statistic.