Customer Service Training Is an Example Of

question 51

Multiple Choice

Customer service training is an example of:

• A)KSAO training
• B)Interpersonal skills training
• C)Technical skills training
• D)Sales training

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Definitions:

Servicing Cost

The costs associated with maintaining and repairing products or equipment, contributing to the total cost of ownership.

Just-In-Time (JIT)

An inventory management system that aligns raw-material orders from suppliers directly with production schedules, aiming to reduce inventory costs and increase efficiency.

Quality Control

The process of ensuring that products and services meet specified standards of quality through testing and inspections.

Lot Sizes

Lot sizes refer to the quantity of items grouped together for manufacturing or purchasing purposes, affecting production planning and inventory management.