Which of the Following Will Help a Line Manager Handle

question 51

Multiple Choice

Which of the following will help a line manager handle a customer satisfaction grievance?

• A)Training
• B)Succession planning
• C)Equal employment opportunity
• D)Employee appraisal and development
• E)Labor relations

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Definitions:

Income Security

Measures and policies in place to ensure individuals have a stable source of income, particularly during periods of unemployment or retirement.

Demographics

The study of population statistics.

Population Statistics

The collection, analysis, and interpretation of data regarding the characteristics of population groups.

HR Trends

Emerging patterns and developments in the field of human resources that impact how organizations manage their workforce.