Which of the Following Will Help a Line Manager Handle

question 51

Multiple Choice

Which of the following will help a line manager handle a customer satisfaction grievance?

• A)Training
• B)Succession planning
• C)Equal employment opportunity
• D)Employee appraisal and development
• E)Labor relations

---

Definitions:

Reform Efforts

Actions or movements aimed at making changes in societal structures or policies to improve conditions.

Opposed

To be against or in contrast with an idea, proposal, or entity, expressing disagreement or resistance.

Juvenile Court System

A specialized court system dealing with minors who are accused of violating the law, focusing on rehabilitation and parental responsibility rather than punishment.

Progressives

Advocates for social reform and change, often focusing on addressing issues like inequality, corruption, and improving public welfare through governmental intervention.