When an Employee Chooses to Communicate a Concern to Management

question 55

Multiple Choice

When an employee chooses to communicate a concern to management without necessarily leaving the company,he or she is following the ________ mechanism.

• A)checkoff
• B)closed shop
• C)withdrawal
• D)exit
• E)voice

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Definitions:

Machine Hour

A measurement of production time, quantifying the number of hours a machine is in operation during a given period.

Variable Costs

Expenses that change in proportion to the activity of a business.

Target Costing

A pricing method that involves reverse-engineering a product to meet a specific price point by targeting the total cost.

Full Cost

The complete cost of producing and delivering a product or service, including direct and indirect costs.