Most Attempts to Measure Job Satisfaction Rely on

question 43

Multiple Choice

Most attempts to measure job satisfaction rely on

• A)observations of employees.
• B)reports by co-workers.
• C)workers' self-reports.
• D)behavioral measures.
• E)workers' performance reports.

---

Definitions:

Cognitive Appraisal

The process of evaluating a situation in terms of its relevance to one's well-being and determining the appropriate reaction.

Physiological Arousal

Refers to the physical responses of the body, such as increased heart rate and sweating, that accompany emotions and cognitive states.

Emotional Preference

A term indicating an individual's tendency to favor decisions or reactions based on emotions rather than rational analysis.

Robert Zajonc

A psychologist known for his work on the mere-exposure effect and social facilitation, focusing on the interplay between feeling and thinking.