If a Training Program Focuses Primarily on Ensuring That Employees

question 76

Multiple Choice

If a training program focuses primarily on ensuring that employees have product or service knowledge,it is taking the strategic initiative to

• A)improve customer service.
• B)improve employee engagement.
• C)enhance innovation.
• D)grow in the global market.
• E)develop creativity.

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Definitions:

Capital Contributions

Monetary or non-monetary assets that are provided to a company by its owners or shareholders to increase its equity.

Capital Account

An account on a country's balance of payments that records transactions involving the acquisition or disposal of assets and liabilities.

Income Distribution

The manner in which total income is spread amongst the shareholders, partners, or other stakeholders in a company or economy.

Net Income

The total profit of a company after all revenues, expenses, taxes, and dividends have been deducted.