Which of the Following Is the First Step in a Return

question 57

Multiple Choice

Which of the following is the first step in a return on investment (ROI) analysis?

• A)Determining the training costs
• B)Calculating the total savings
• C)Identifying the outcomes
• D)Dividing benefits by costs
• E)Placing a value on the outcomes

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Definitions:

Demographic Group

A segment of the population defined by certain characteristics such as age, race, gender, or income, used in statistical analysis and marketing.

Economic Life Cycle

The different stages an individual goes through from dependence to independence, potentially to wealth accumulation, and finally to retirement and dependence once more, in terms of earning and spending.

Savings Rates

The portion of disposable income that individuals, businesses, or economies save rather than spend on consumption, usually expressed as a percentage.

Permanent Income

A person’s normal income.