If a Training Program Focuses Primarily on Ensuring That Employees

question 76

Multiple Choice

If a training program focuses primarily on ensuring that employees have product or service knowledge,it is taking the strategic initiative to

• A)improve customer service.
• B)improve employee engagement.
• C)enhance innovation.
• D)grow in the global market.
• E)develop creativity.

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Definitions:

Stockholders' Equity

The residual interest in the assets of a corporation after deducting liabilities, representing ownership equity spread among individual shareholders.

Working Capital

The difference between a company's current assets and current liabilities, indicating its short-term liquidity.