_____ Listening Occurs When We Are Focused on Sharing Our

question 73

Multiple Choice

_____ listening occurs when we are focused on sharing our own point of view instead of listening to someone else.

• A) Competitive
• B) Active
• C) Reflective
• D) Passive
• E) Passive-aggressive

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Definitions:

Belief Perseverance

Clinging to one's initial conceptions after the basis on which they were formed has been discredited.

Availability Heuristic

Estimating the likelihood of events based on their availability in memory; if instances come readily to mind (perhaps because of their vividness), we presume such events are common.

Mental Set

A tendency to approach a problem in one particular way, often a way that has been successful in the past.

Classifying Objects

The cognitive process of organizing items into categories based on shared characteristics.