Purposive Communication Enables the Professional To

question 16

Multiple Choice

Purposive communication enables the professional to:

• A) be clear about the reason for communicating.
• B) theorise about audiences.
• C) avoid non-verbal cues.
• D) understand clients' personalities.
• E) use the telephone effectively.

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Definitions:

Public Good

An item or service made available to all societal members at no cost, regardless of profit, by either governmental bodies or private individuals or groups.

Common Good

A concept referring to either policies or infrastructure that benefit all members of a community or society.

External Good

Often misinterpreted; should likely be "external good," relating to positive externalities, benefits received by those not directly involved in a transaction.

Nonrival-in-consumption

A property of a good whereby one person's consumption does not diminish the utility of that good for others.