_____,A Key Feature of a Customer Relationship Management (CRM)system,has the Ability

question 48

Multiple Choice

_____,a key feature of a customer relationship management (CRM) system,has the ability to capture and analyze all customer interactions,generate appropriate responses,and gather data to create and build effective and efficient marketing campaigns.

• A)Contact management
• B)Sales forecasting
• C)Marketing automation
• D)Customer attrition

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Definitions:

Involuntary Conversion

The forced exchange of an asset into a different form or property, often due to theft, casualty or condemnation, with potential tax implications.

Deferred Gain

A profit from the sale of property or an investment that has been realized but not recognized for tax purposes in the current period.

IRC Section 121

A provision in the Internal Revenue Code that allows homeowners to exclude up to $250,000 ($500,000 if married filing jointly) of capital gains on the sale of their primary residence, subject to certain conditions.

Receipt of Boot

Tax term referring to non-like-kind property or cash received in an exchange, which may trigger taxable gain.